Digital & Social
Below you will see a handful of digital, omnichannel and social media campaigns I have managed, from launch strategy and creative execution to analytics and optimization. Each with a completely different set of business goals and strategies to fit perfectly within a greater digital ecosystem and brand tactics.
Prolacta Bioscience
Established in 1999, Prolacta Bioscience has continued to be the world’s leading hospital provider of 100% human milk–based nutritional products. Available to hospitals since 2006, their fortifiers changed the standard of care for extremely premature infants worldwide and are the first nutritional fortifiers made from 100% donor milk instead of cow milk. With such a great product, Prolacta came to me to assist in best-in-class digital marketing in order to effectively reach their niche audiences of neonatologists and legislature decision makers, and prioritize regional targeting efforts to drive understanding, change and action to their global audiences. Leveraging hyper-targeted social media, global digital campaigns, and key opinion leader partnerships we are able to effectively communicate and activate the change makers leveraging Prolacta products.
Speak Your Migraine Novartis & Amgen
For years, migraine sufferers have been pushed aside and called complainers. As most of the world sees migraines, as “just a headache”, rather than a neurological brain disease. Speak Your Migraine aims to give people with migraine a voice, combining facts and shared experiences to break stigmas and paint a clearer picture of migraine. Our goal is to turn private pain into collective change. Through video content shared across owned social channels, a robust community management and moderation strategy and a targeted media spend, we were able to create a movement for the migraine community that not only provided patients a platform to express the impact migraines have on their daily lives, but give those without migraines a resources to learn and educate themselves on how debilitating and serious migraines actually are.
Aimovig Novartis & Amgen
Aimovig, a chronic migraine therapy that was named one of TIME magazines most influential inventions of 2019, completely shifted migraine therapy when it launched in late 2018. With amazing patient stories and testimonials, we turned to social media as a platform to not only highlight the positive impact patients have had with Aimovig, but provide patient resources, social-friendly scientific data, and one-on-one communication assistance for those on therapy and considering it as an option . Through an ambassador program and heavy focus in user generated content, Aimovig was able to break ground and complete first-ever social activations in the pharmaceutical space, driving incredible positive brand sentiment and script numbers . From moderated and compliant Facebook live events, to hashtag movements and social micro-campaigns, Aimovig social executions are seen as top-tier and industry leading in the highly regulated health and pharmaceutical space.
A Beautiful Sight VABYSMO
Our mothers shape our vision for the world, so when their world is at risk due to vision loss, how we care for them means everything. That is why nearly 95% of retina specialists would use VABYSMO to care for their loved ones’ vision. Inspired by true stories of doctors who treat their mothers with VABYSMO, “A Beautiful Sight” is an animated short film that elevates the importance of caring for each other’s vision.
Generation S (Sickle Cell Disease) Novartis
Launched in October 2018 at the SCDAA’s 46th Annual National Convention, Generation S, a national sickle cell disease (SCD) storytelling project aimed to help rewrite the SCD story for generations. Generation S encourages anyone touched by SCD to help inspire the sickle cell community and educate the nation by sharing their story, specifically on social media, to raise awareness of the disease and to come clear the stigma that has for long been associated with the disease. I was brought on to drive the social activation and launch strategy, formulating content strategy, cadence, channels, opportunities and media placement. In order to help the movement, we teamed up with Grammy®-nominated singer, film and Broadway star Jordin Sparks and the Sickle Cell Disease Association of America, Inc. (SCDAA) to launch Generation S in social media.
The Most Beautiful Sound American Society of Clinical Oncology
Nothing is more beautiful than the sound of cancer dying. Everyday in the US, 5,250 people hear the words “you have cancer.” Scientific studies have shown that the diagnosis itself can lead to clinical stress, and weaken the body’s immune response and ability to fight back against cancer. For the first time ever, we’ve captured a new sound in oncology —the sound of cancer cells dying. We partnered with Harvard Medical School to conduct an innovative and scientifically-validated study that isolated cancer cells at the precise moment of apoptosis and measured these cells’ vibrations to create a sound capable of helping millions of people fighting cancer. The Most Beautiful Sound is also an open-sourced sound therapy available for all hospitals, universities and caregivers. Experience it at: https://themostbeautifulsound.org/
My role was to lead the omnichannel and social experience for the campaign, elevating the launch at ASCO 2023, drive key opinion leader and global oncologist involvement, and develop an multichannel approach that allowed The Most Beautiful Sound to go viral from the moment it launched.
2022 NFL Draft Las Vegas
When one of the biggest stages came to the streets of the entertainment capital of the world, we knew it was game on. From influencer and athlete content activations, a community management and compliance war room, and live updates to a global fanbase, we took over the Las Vegas social channels to promote the 2022 NFL Draft. The social numbers speak for themselves, with the draft being the most engaged with in history across channel mentions, event sentiment and high-profile engagements.
VABYSMO Genentech
In the category of wet age-related macular degeneration (wAMD) treatment, Eylea once reigned supreme. VABYSMO entered as a challenger, initially focused on engaging doctors. But persuading entrenched physicians did not reap the rewards expected. So, we shifted to a DTC campaign that went beyond treatment benefits, we showed patients what their world could look like with VABYSMO, and they loved the sight of hope versus resignation. VABYSMO catapulted to blockbuster status with $1.1 billion in revenue in the first half of 2023. Stealing share from Eylea, matching their 75% awareness, and triggering an unprecedented surge in patient requests.
Know Migraine Mission Aimovig & Amgen
The challenge: How does a brand new migraine preventive drug separate itself from other “big pharma” brands entering the market? By positioning itself as a true ally to people living with migraine, and proving that it understands all of the challenges a person faces with the disease, not just the pain it causes.
The solution: So, we launched a fully-branded social-first campaign that communicates Aimovig and Amgen are on “A Mission Beyond Medicine.” The Know Migraine Mission campaign is designed to educate the world on the realities of living with a serious neurological disease, change the conversations in both personal and professional settings, and hopefully reduce the stigma that people with migraine face. The results increased positive sentiment within the migraine community and provided resources to educate those without migraine, showing that a brand like Aimovig is truly walking along side the migraine community and an ally to those suffering from chronic migraine.
Screen Your Lungs: If That Was You Then Genentech
It was the era of bell-bottoms, eight-track tapes, Jell-O molds and the hustle—and a time when it seemed like everyone, everywhere smoked. This ScreenYourLungs.org campaign promotes new medical guidelines recommending yearly low-dose CT scans for people between 50 and 80 who smoke, have quit within the last 15 years, or have been a heavy smoker in the past. The unbranded effort ran as a PSA on television, showed up on billboards and radio, and had a strong play in social media to communicate to smokers and those close to them. This campaign main CTA is housed on the website where people can take a quiz to see if they should get screened, as well as a tool to search for a testing center near them.
Halo Burger
The “world’s first” fast-food burger joint dedicated to serving only the “bleeding” vegan Beyond Burger, Halo Burger, opened in London in November 2018. With an upbeat, millennial vibe, and its location in one of London’s hip districts, Halo Burger brought me on to lead the social media strategy and design for the brand launch. Working hand-in-hand with Halo Burger brand marketing team, founder, a London-based PR firm and a partnership with Beyond Meat, I set up a robust digital marketing ecosystem comprising of social media strategy, content execution, influencer management, in-store activations, analytics and optimizations in order to launch Halo Burger into the very crowded food and beverage industry with a successful bang.
Dryft
Launched in San Francisco in the summer of 2019, Dryft is a moveable boutique workout studio. Dryft created a custom built workout room from the ground up and put it on wheels to allow customers a workout experience in a variety of beautiful locations. The brand turned to me to devise a detailed and phased social strategy to to increase brand awareness, drive launch excitement, create advocates and increase class registration. Working with photographers, PR agencies, videographers and the brand team, I created a content and launch plan across multiple social channels in order to introduce the new offering, driving registrations and excitement through highly targeted media placements, industry influencers and brand ambassadors, ultimately setting up Dryft for success at launch and long-term.
MS Voice Genentech
MS Voice launched as the first social-focused unbranded campaign at Genentech, using social platforms such as Facebook and YouTube as the hub of the digital campaign. As Genentech geared up for the launch of their new multiple sclerosis drug OCREVUS, the role of MS Voice was to introduce Genentech into the crowded MS space, create a robust RM list and engage with the MS community on a level that other unbranded campaigns had not done before – focusing on the voice of those who know the disease best, the ones living with MS. The social campaign grew 50,000 page likes in a year and a half, over 14 million unique Facebook engagements, hundreds of thousands of video views and thousands of email conversions.
CMNTY Clothing
The hat you put on as the sun fades over your coastal campsite. The sweatshirt you're wearing to check the waves at first light. The shirt you have, riddled with holes and stains, acting as a journal from past adventures. CMNTY Clothing creates apparel for the best times in life, the moments you will never forget and the people you experience them with. Knowing the importance of sharing experiences and highlighting life's moments, we created a large social media push to drive brand awareness and activate users through hashtag campaigns, user generated contests and targeted ads. In 2017, more than half of all website traffic came from social media channels, which resulted in the largest conversion rate from any other digital platform.
PKU BioMarin
PKU is a rare brain disease that only effects 1 in 15,000 newborns every year in the United States. Requiring a strict treatment and diet regiment, many patients fall off treatment in their 'transition years'—when they leave the watch of their parents in their late teens. BioMarin turned to us to find way to locate, connect with and inform PKU patients on the importance of staying on therapy and long term effects of poor treatment. Using a social ecosystem of Facebook, Instagram, Twitter and YouTube, we were able to connect with our target audience through a variety of content, including Facebook live events which reached 65,000 viewers; highlighting doctor discussions, chef cooking shows and Q&A sessions for caregivers.
duraflame®
The challenge: attract a younger audience to Duraflame. A product they may have affinity and nostalgia for, but haven’t thought about in years. What better way to start a conversation about Duraflame, then to talk about Duraflame around a duraflame® fire. So we hired a guy named Mike and his dog Piggy (both their real names), to do that. Hang out and chat by a fire. Which people do.
We created a comprehensive media and social strategy to get over 40 videos in front of “bridging millennials.” These are the 20 and 30-somethings who would rather just watch Netflix or perhaps do some online shopping for home furnishings instead of going out to the bars.
To view additional campaign content, see here.
Orexo vorvida
With vorvida, we were tasked to launch a new brand into an emotionally charged, unknown category: a digital therapeutic for those struggling with alcohol consumption. Once our unique social-specific audience was established, we curated content that would resonate with our hyper-targeted audience while highlighting key product differentiators and showcasing the reasons to believe in vorvida, a newly introduced cognitive behavioral therapy in the alcohol abuse space. On social media, vorvida’s goal is to connect with drinkers who are looking to treat their alcohol reliance through moderation-based methods, rather than the traditional ”all or nothing” approach. Through relevant stories and product benefits, we were able to launch vorvida to world with a social splash.
Sutter Health
Sutter Health, a leading hospital system in California, was in the process of completing a new location with state-of-the-art facilities in downtown San Francisco. In this opening, it was important for Sutter to create a community-driven and social-first introduction to the space prior to opening, and to gain excitement in the city and surrounding neighborhoods for its launch.
Sutter turned to us to develop an integrated social campaign that raised awareness of the hospital launch, highlighted the worldclass facilities, and drove acquisition of new moms to choose a Sutter Health birthing center to have baby and choose a Sutteraffiliated OB-GYN/midwife for maternity care.
Through Facebook, Instagram, and Twitter, we were able to activate the local community and drive heightened awareness and excitement through its launch. The campaign included targeted social ads, organic engaging content, and even a Facebook Live event that brought users into the facilities to do a live Q&A prior to opening.
XOMA Corporation
XOMA brought me on to create and facilitate a well-rounded social content strategy and presence for XOMA across relevant social channels to showcase company milestones, thought leadership, and brand to investors, potential clients, and an internal work force. The goal was to establish XOMA in social media by creating relevant and timely content that highlights the brand, its people, business strategy, and portfolio. In addition, we wanted to create and facilitate conversation and buzz around XOMA in the social space to drive awareness and education about the brand, its business strategy, and portfolio. This effort was focused around the XOMA LinkedIn page and in direct connection to the larger PR and corporate communications efforts.
PALYNZIQ BioMarin
For our client, BioMarin, we wanted to showcase their new rare disease treatment, PALYNZIQ, as a unique way to treat PKU. We presented an approach that we’re pretty sure had never been done before—a Facebook Live event for a black box drug. Working with both our client, their regulatory department, and directly with Facebook, we crafted a plan. When all was set, we promoted the event to the growing list of followers of the PALYNZIQ Facebook community and beyond. This pre-event promotion increased the PALYNZIQ Facebook page likes by over 500%.
Then on June 5, 2019, we turned the cameras on and went live. We presented a conversation between a PKU specialist and a person currently taking the drug. During the event, these two talked about how this new treatment could help people living with a rare disease—from both a clinical perspective as well as the day to day. The event was a hit. Nearly 15% of the PALYNZIQ Facebook community tuned in live, and the video continues to garner views months after the event aired.
Buck Wild Snacks
Launched in 2016, Buck Wild Snacks, a product of Continental Mills, was a line of a snacks (popcorn, chips, etc.) with a heavy millennial focus. Jumping into the competitive consumer snack food market, I was lead social strategist tasked with introducing a snack brand to the millennial market. The social objectives consisted of sparking discovery, engaging and nurturing loyalty on social channels, supporting larger national awareness tactics, and driving community building. Knowing the target demographic is deeply involved and engaged with social media, I positioned social channels as the hub of all content and storytelling, in order to drive traffic to the website to convert followers into buyers. Beyond only the social channels, it was important to create a digital ecosystem between the website and our social media accounts, driving individuals from social media to the website to learn more about the products and from the website to follow us and engage on social media. In one year, Buck Wild’s engagement rates were more than double the industry average and after a trial distribution at Starbucks, we helped Buck Wild extend their reach into grocery stores across the country.
Tria Beauty
The goal: Introduce the brand and their acne control products to the teen and young adults audience. We pushed Tria's 'Positively Clear' acne campaign across multiple social channels, including Snapchat, with ad placements targeting the teen and young adult audience where they were engaging most. This Snapchat campaign was one of the highest drivers to their microsite and greatly increase brand awareness amongst the hard-to-reach younger audiences.
RefleXion Medical
Cutting edge technology in one of the most emotionally stimulated industries, RefleXion Medical turned to me to assist in establishing their social media content and marketing strategy upon launch of their new product. Through social listening, social data analysis and HCP discussions, we were able to create social content that seamlessly fit into the radiation and medical oncologists social feed, while highlighting RefleXion as an industry leading technology.
Rolaids Sanofi
Rolaids returned to store shelves in 2013 after a three-year hiatus, but struggled to stand out from the competition and regain market share. They turned to us to raise brand awareness, drive intent to purchase, and create meaningful connections with customers on social media.
We began by diving into their target audience to develop social personas and content strategy. We then created content that was authentic, engaging, and humorous without trying too hard—just like our target audience. With strong calls to action and incentives like digital coupons, we have been able to build upon its existing user base and reinvigorate the brand.